{"id":560,"date":"2025-10-02T14:36:49","date_gmt":"2025-10-02T11:36:49","guid":{"rendered":"https:\/\/boulouki.org\/?page_id=560"},"modified":"2025-10-03T09:23:27","modified_gmt":"2025-10-03T06:23:27","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/boulouki.org\/el\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p data-start=\"186\" data-end=\"317\">At <strong data-start=\"189\" data-end=\"201\">\u03a4\u03bf \u039c\u03c0\u03bf\u03c5\u03bb\u03bf\u03cd\u03ba\u03b9<\/strong>, we strive for complete customer satisfaction. You may return or exchange a product under the following conditions:<\/p>\r\n<h2 data-start=\"319\" data-end=\"338\"><strong data-start=\"323\" data-end=\"338\">Eligibility<\/strong><\/h2>\r\n<ul data-start=\"339\" data-end=\"590\">\r\n<li data-start=\"339\" data-end=\"418\">\r\n<p data-start=\"341\" data-end=\"418\">Returns are accepted within <strong data-start=\"369\" data-end=\"389\">14 calendar days<\/strong> from the date of delivery.<\/p>\r\n<\/li>\r\n<li data-start=\"419\" data-end=\"511\">\r\n<p data-start=\"421\" data-end=\"511\">Items must be <strong data-start=\"435\" data-end=\"445\">unused<\/strong>, in their <strong data-start=\"456\" data-end=\"478\">original packaging<\/strong>, and in <strong data-start=\"487\" data-end=\"508\">perfect condition<\/strong>.<\/p>\r\n<\/li>\r\n<li data-start=\"512\" data-end=\"590\">\r\n<p data-start=\"514\" data-end=\"590\">Products that are damaged, altered, or show signs of use cannot be accepted.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<h2 data-start=\"592\" data-end=\"607\"><strong data-start=\"596\" data-end=\"607\">Process<\/strong><\/h2>\r\n<ol data-start=\"608\" data-end=\"1003\">\r\n<li data-start=\"608\" data-end=\"690\">\r\n<p data-start=\"611\" data-end=\"690\">Please contact us first at <strong data-start=\"638\" data-end=\"660\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"640\" data-end=\"658\">store@boulouki.org<\/a><\/strong> to request return approval.<\/p>\r\n<\/li>\r\n<li data-start=\"691\" data-end=\"920\">\r\n<p data-start=\"694\" data-end=\"728\">Once approved, the product may be:<\/p>\r\n<ul data-start=\"732\" data-end=\"920\">\r\n<li data-start=\"732\" data-end=\"776\">\r\n<p data-start=\"734\" data-end=\"776\">Returned <strong data-start=\"743\" data-end=\"756\">in person<\/strong> to our office, or<\/p>\r\n<\/li>\r\n<li data-start=\"780\" data-end=\"920\">\r\n<p data-start=\"782\" data-end=\"920\"><strong data-start=\"782\" data-end=\"798\">Shipped back<\/strong> using a courier (at the customer\u2019s expense).<br data-start=\"843\" data-end=\"846\" \/>Ensure the package is properly sealed to prevent damage in transit.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n<li data-start=\"921\" data-end=\"1003\">\r\n<p data-start=\"924\" data-end=\"1003\"><strong data-start=\"924\" data-end=\"936\">\u03a4\u03bf \u039c\u03c0\u03bf\u03c5\u03bb\u03bf\u03cd\u03ba\u03b9<\/strong> bears no responsibility for loss or damage during return shipment.<\/p>\r\n<\/li>\r\n<\/ol>\r\n<h2 data-start=\"1005\" data-end=\"1034\"><strong data-start=\"1009\" data-end=\"1034\">Refunds and Exchanges<\/strong><\/h2>\r\n<ul data-start=\"1035\" data-end=\"1326\">\r\n<li data-start=\"1035\" data-end=\"1171\">\r\n<p data-start=\"1037\" data-end=\"1171\">Refunds are issued via the same payment method used for the original order, within <em data-start=\"1120\" data-end=\"1137\">X business days<\/em> of receiving the returned item.<\/p>\r\n<\/li>\r\n<li data-start=\"1172\" data-end=\"1326\">\r\n<p data-start=\"1174\" data-end=\"1326\">In cases of <strong data-start=\"1186\" data-end=\"1196\">faulty<\/strong> or <strong data-start=\"1200\" data-end=\"1219\">incorrect items<\/strong>, all return shipping costs will be covered by <strong data-start=\"1266\" data-end=\"1278\">\u03a4\u03bf \u039c\u03c0\u03bf\u03c5\u03bb\u03bf\u03cd\u03ba\u03b9<\/strong>, and a replacement will be sent free of charge.<\/p>\r\n<\/li>\r\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>At Boulouki, we strive for complete customer satisfaction. You may return or exchange a product under the following conditions: Eligibility Returns are accepted within 14 calendar days from the date of delivery. Items must be unused, in their original packaging, and in perfect condition. Products that are damaged, altered, or show signs of use cannot [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-560","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/boulouki.org\/el\/wp-json\/wp\/v2\/pages\/560","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/boulouki.org\/el\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/boulouki.org\/el\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/boulouki.org\/el\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/boulouki.org\/el\/wp-json\/wp\/v2\/comments?post=560"}],"version-history":[{"count":0,"href":"https:\/\/boulouki.org\/el\/wp-json\/wp\/v2\/pages\/560\/revisions"}],"wp:attachment":[{"href":"https:\/\/boulouki.org\/el\/wp-json\/wp\/v2\/media?parent=560"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}